This woman comes in every Sunday and complains every single time. This past week she said, “I won’t be coming back!” And my manager goes, “Alright, I’ll see you next week.”

Of course, she came back the very next week. And of course she complained about our wait time even though she knows very well Sundays are our busiest days. The pos-church crowd is easily one of the most entitled groups of people generally speaking, and she is apart of it. Every. Sunday.

Rude lady to our gay cashier: "Sorry, I don't speak gay."

Cashier: "That's okay, I'm fluent in moron."

I work bottle service at a high end club and some of the stuff I hear from customers is so offensive I can't even believe people say it.

I was working a party for a bunch of investment banker/hedge-fund types and this guy comes up to me and asks me to dinner. I politely decline and say no, that I have a boyfriend. He then looks at me and says, "I don't give a [bleep] about your boyfriend. And you shouldn't either. We're young and I just like to hook up all night. Interested?"

I had security escort him out when he kept hitting on me. I don't know how I resisted such class.

The owner of a coffee shop I worked at came in during a particularly busy rush on a Sunday which was one of our busiest days. After serving him he told me he wished he could go back in time and break my parents up so I was never born because it was the worst service he had ever had.

Mind you I paid extra attention to his table because he's the owner. After telling him that he needed to be a little more patient because I was the only server and it was very busy he said that if he was a paying customer he'd make me pay for the meal and then said something like he couldn't believe I could tie my shoes in the morning considering how bad I was at serving.

I told him to fire me then and he balked. I worked there for another year without a word from him.

I worked at a busy hotel restaurant in downtown Tampa, FL.

Once, I had two businessmen come in for lunch. The one guy was on his phone, and I tried to wait until he got off the phone but he was taking too long with his conversation, so I went over to the table. I ask them what they'd like to drink, they both order.

I come back with their drinks and ask what they'd like to eat. The one guy is still on the phone, and it's getting really frustrating trying to communicate with him when he's obviously having an important conversation and doesn't want me to interrupt him. So I take the guy's order who is not on the phone, and then turn to the guy who is still chatting away.

He indicates me to come closer with his free hand, so I assume he's going to whisper it to me or something, but instead, he takes my pen right out of my hand and starts writing something down (from his phone call, NOT to give me his order). I was so over it at this point. I was like, screw that guy, and left. It was the rudest thing anyone had ever done to me. Like, I've been called names and told I'm a bad server, but that just ticked me off. I wasn't even WORTH that guy's time.

The other guy at his table looked beside himself, he was so embarrassed at his friend's behavior. So I put in the other guy's order, and I didn't go back to the table since I took the order, so when I bring the non-phone guy's food, the phone guy is FINALLY off the phone and asks, "Well when are you going to take MY order?" And I say, with the sweetest smile, "I'm sorry sir, I don't have anything to write it down with."

He gives me my pen back and I take his order, but I make sure to take a looooong time to bring his food and refill his drinks. Like, an hour. His food was definitely cold.  I don't remember if I got a tip, but I didn't care.

Working at Steak 'n Shake around midnight. A guy at the counter, who's been snippy with his waitress since he walked in the door, calls her a... well, the worst word you can call a woman, all because she forgot his iced tea. And not even under his breath -- it was loud enough for her to hear as she walked away and me to hear down the line.

It is one of only three times in my 4 years of food service that I saw food being deliberately tampered with. I felt it was fully justified.

My first job was at Waffle House. My parents came in during breakfast to give me some support and see how I was doing; it was their first time coming to visit. But they picked probably the busiest time of the morning--every table in my section was full and I had only been on the job a few weeks so I was still a little daunted. My mother stiffed me on a tip because I didn't refill her coffee fast enough for her liking. She thought it was hilarious.

I didn't speak to her for a week. She has never stiffed a server since.

A few weeks ago I was working my final shift in a pub local to my uni house, and we'd had a business meeting or something in (lots of guys in suits acting like idiots) and I was fortunate enough to cover their table. By the time they got to ordering their main course I was sick of their remarks about my petite figure (some bordering on harassment), they made me repeat the various different cooks of steak at least twice for all 10 of them, they were rude, obnoxious, and generally downright unpleasant.

As I was bringing their mains out, I was holding one of the plates with my thumb in such a way that (apparently) the recipient thought I was pressing my thumb into it (I wasn't; that's incredibly poor hygiene practice).

So when I arrived at the table I was immediately verbally accosted by not only the recipient but their entourage. After a few minutes of this the recipient finally got around to "Why my thumb was on his steak." I'd had more than enough, so I replied, "Well I have chronic eczema, and keeping it moist helps to reduce the pain and bleeding, your steak was ideal for just that."

For a few moments the table fell silent, the recipient (seemingly trying to be the alpha male of the table) was quickly trying to come up with a come back, which went along the lines of, "Well next time you feel the need to do that stick it up your backside. I want to speak to your manager."

What he wasn't expecting was my response of, "But sir, where do you think I keep my thumb when I'm in the kitchen?" Went and got my boss, clocked off, walked out and never looked back.

I don't know how this didn't get me fired instantly. This table was a 6-top that was out celebrating a birthday or something. These people were among the worst I had ever dealt with. The two kids would suck down their sodas as fast as I could refill them and start complaining the second they ran out. The adults were just trying to get as hammered as possible, as quickly as they were able to, and for as cheap as could be done. T

he only decent person at that table was an old lady, the mother I assume, who looked horrified the entire time and snuck out to the car before things got out of hand.

Long story short: for two hours these people sat and insulted me for my profession, told me that the only way to succeed is to be your own boss (they owned a landscaping business or something), lectured on how God takes care of those who take care of themselves and all sorts of insulting stuff. But I gritted my teeth and worked through it.

Then, at the end they try and tip me about $5 worth of loose change on a $300 bill. I freaking lost it! I followed them to the parking lot with the pile of change and said, "you forgot something." And before they could even register what was happening I threw the whole pile of change on the ground, told the main male in the group he was a piece of craps who needed to teach his family some common decency and manners, stormed off and got in my car and drove home.

I didn't get fired but my manager was "very disappointed". I worked there another two or three weeks before I finally quit.

I worked as a server at a bar and this guy sitting in my section was a total jerk to me all night, even though I was sweet to him. After taking care of him for about an hour, I was incredibly frustrated, but still giving excellent service. Then he said something along the lines of, "If you want a tip, you're gonna have to do better than that sweetheart!"

Screw you, sir. If you think I'm gonna kiss your cheap butt just to get a $2 tip on your $80 tab, you're insane. I took everyone else's orders before his, and I brought his drinks out one at a time. Everyone else at his table got theirs first.

This whole time, I'm still being super sweet to him -- "Oh, so sorry that took awhile sir, we had to restart the computers," etc. -- so that he can't complain to my manager about any sort of attitude. This was around 12:30 and the cutoff for ordering drinks is at 1:50am (depending on the size of the crowd), so I waited until 1:51 and informed him he had 9 minutes to finish his drink and leave.

Between the time he made the tip comment and 1:50 I managed to get away with serving him only 3 drinks. When 2:00am rolled around, he wasn't done with his drink, so I walked up to him and took it (policy). He gave me the meanest look I have ever seen and he called me a name. I had our bouncer throw him out.

Treat me like crap, you get crappy service.

Ex-barista. In general, if you're rude you get decaf. But my real joy came from messing with one customer in particular. Every. Single. Day.

We'll call him "Dean." Dean used to come in twice a day, and order three extra-hot triple grande lattes. Same thing every day. He was a real piece of work. Always mean to the new guys, freaking out if they didn't get his order exactly right, always complaining about our store even though he was the most die-hard "regular".

He walked in like he owned the place. And the worst part was, after a while, it was like he did. The staff tripped over themselves to make sure this guy was happy. The line could be out the door, and then whispers of "Dean is here!" would be echoed throughout the store, and making his drinks would become the store's top priority. He was rude, didn't tip, and yet, he was treated like royalty.

I could only resist in one small way as a 16-year-old, but I looked forward to it every day. If I was working the register, or if I was the barista asking the line for their drink orders, I would look at him with the blankest of expressions, and innocently ask for his drink order.

Every day, I saw the expectation in his eyes, that I would finally remember his freaking three triple grande extra hot lattes. And then the very next day, I would "forget." He must have thought I was the biggest idiot in the world, or suffered from "50 First Dates" level short-term amnesia. For 2 years, he would sigh in exasperation, roll his eyes, and repeat through gritted teeth his order. And for 2 years, I would leave work knowing that I had ruined this idiot's day. It was awesome.

Dean, because I couldn't say it then -- screw you.

I work at Arby's, and one time, a woman in her mid thirties came in, and started being extremely rude, complained about everything, and called us all horrible names. I gave her the senior discount. She didn't say a word afterwards.

Perhaps this isn't as satisfying as, say, punching a customer in the face, but this was the most vindicated I ever felt.

I worked as a host and back waiter at a AAA 4 Diamond restaurant, and we had a just terrible customer come in. She complained about everything, from the way I offered to take her coat ("don't point at me" ... I wasn't pointing) to the bread ("it's too yeasty") to the free amuse bouche ("I wouldn't feed it to my dog and you better not charge me for it" ... right, it's an amuse, you won't be charged for it, and it's a prix fixe menu anyway).

She harrumphed and complained about every course. Called the kitchen staff idiots. Argued about the costs of everything. Returned the second course twice and was about to return it a third time.

Finally, Chef walks out of the kitchen, leans down at her table very politely and says, "Ma'am, I'm afraid we won't be able to satisfy you this evening, so I won't be dropping a check, but we would like you to leave. At your leisure. Please let us know if we can make you a drink, and if we can make you a reservation elsewhere, we'll gladly assist you."

It was so polite and helpful, but also kind of a screw you. She ended up leaving very quickly.

Delivery driver. Dude would tip only the change. One time the pizzas was 18.95 and he gave me the nickel. He ordered from us almost daily. All the drivers were sick of him. So next time I delivered his pizza to him, I casually handed the pizza to him upside down. He never ordered from us again.

I work at a chain pizza place in a small town, so many of our customers are regulars that visit 2-3 times a week. One such customer has been dubbed Old Grouchy Beard by our store manager. He's probably 55-60, has a huge white Duck Dynasty-style beard, and is racist. Not casually, passively racist like many people are without acknowledging it. He is incredibly, unabashedly racist.

We have one black guy on our payroll, and OGB won't have anything to do with him. If he's working the front counter, this guy will stand there and stare at the menu like no one is there until a white employee comes to take his order. Every time he orders while the black dude is there, Old Beard will nod toward him and ask "Is he gon' touch it?" If we say yes, he'll just walk out.

Our store manager says we have to "pick our battles" and we're not allowed to be rude to him or refuse him service, though we all agree he's a massive loser.

One day, while the manager wasn't there, I was working the front counter. He came in, and I just said in my sweetest customer voice, "I'm sorry, sir. We don't serve your kind here."

I'm not sure what his expression was - he always wears sunglasses - but he just stood there looking at me. I just kept smiling until he called me a slur under his breath and walked out.

Now there are two people at my store he won't talk to.

This guy was a regular, and also a total scumbag. Would snap his fingers/yell across the restaurant to get my attention, snottily mumble orders instead of asking for things like a normal person, completely ignore me if I came to the table and he didn't need anything, etc.

The event in question was on a busy weekend. I was the only server (small restaurant that only sat 40-ish people) and was running around like a madwoman because most of the tables were filled and there was one "big" party (8 people) there as well. This party was seated next to scumbag's table. I admittedly hadn't checked on his group since bringing them their food, but I hadn't been gone long.

I had a tray of plates for the big party in my hand, and as I was moving towards their table, scumbag decided to get my attention by swinging his arm out into the aisle, catching me in the legs. I could've fallen, plates would've broken, and very hot food could've gone all over people, namely the little kids who were seated at the end of the table.

I put the tray down and lost it on the guy. I was quiet at first, but the angrier I got the louder I got until I was yelling at him about how his obscenely rude, childish behavior could have seriously burned little kids, injured me, caused damage to the restaurant and potentially gotten us sued, just because he wanted a refill.

To my surprise, people started applauding at the end of my tirade, I didn't get fired that night, and scumbag... didn't really quit being a scumbag, but he was certainly quieter. Given his attitude I'm surprised he didn't complain to the owner about my behavior, but I'm not gonna sweat it.

I worked at a chain sport bar. The servers did everything from serving the food to busting the table.

One of my coworkers had this lady who was one of the most rude people to ever come into the restaurant. So we had a wing special going on and of course this is what the lady ordered. When you order wings it comes in 2 boats. One boat is for the wings and the other is for the bones. This lady tried every wing sauce then ordered.

Once the order was brought to her she insisted it was too spicy though she ate more than half of the wings and requested a different sauce. She was then mad because the server did exchange the wings that were too spicy for another sauce, but only the same amount that she had left to eat.

The lady caused a scene with the server, then proceeded to dump her bones around the table. The server had to pick up these with her hands. So the server picked up the bones and put them in a boat. The server then dumped the wings on the lady and told her, "Do not EVER come back!"

The server immediately quit because she knew she would be fired. She was then rehired month later. She was a hero to all servers that day.

There was a guy who came into the restaurant where I worked on the waiting side, complete knob. Complained about everything. Moved tables multiple times, clicked his fingers when he wanted someones attention until they came to the table. Talked down to everyone and sent every course back multiple times.

It was a hotel restaurant so this went on for a week till the third night the chef got sick of him and started screwing up his meals deliberately because well he was going to complain anyway. Raw instead of steamed veg, underdone steak (for what he ordered which was well done), lumpy mash but the best of all was near the end of his visit with us.

The guy came in and places his order. There was a gravy on the meal so the chef sent it out and it was perfect. Stunning I know because when it got sent back without being touched I got to eat it and the chef made another while I watched and ate the first (it was a quiet night).

The chef had finally had enough. So opened the grease trap above the cooker and got a nice big slimy handful and chucked it into the gravy. Mixed it all in and this stuff was freaking vile. Then he sent it back out to the guy. The guest ate it... still complained about it being cold, but he ate it.

Killing people with kindness is what I go straight for. either they give you dirty looks and are disappointed by the end of their stay, or they break.

Either way, I don't have to deal with their crap.

I had a really rambunctious family come in, and the parents were extremely neglectful of their children. They ordered hot chocolates for like 5 kids, elementary school ages, after some time giving me guff about the coffee quality and how they wanted "better" coffee/a new pot.

In response I gave all their children hot chocolates with a whipped cream about 3 inches high off the mug. Then got their coffee about 5 minutes later. When I finally came back to check in and give them their coffee, the kids were such a mess, so hyper, and bugging the crap out of the parents, that it was worth it.

I prefer to (obviously) "kill them with kindness." Best example would be a particularly needy family I served about a year ago that repeatedly had me running to get sides of dressing, drink refills, more breadsticks... Something different each time I returned.

It reached a critical level of ridiculousness and I started in with my sarcastic grin and, "Of course I'll get that for you. It would be my pleasure." "More breadsticks? Absolutely! They're bottomless, which means I can't wait to bring you more."

What I remember most about this table in particular is that after all my fake smiles and thick sarcasm that they were clearly picking up on, I dropped off their change and gave them one last jab: "Make sure y'all get home safe." To which the mom replied, "We hope you get in an accident on the way home."

It felt good to know the hate was mutual and there was no way for them to complain to management.

At my restaurant, if people seat themselves we completely ignore them and when they finally freak out and call us over we say "Oh I'm so sorry sir, whoever sat you will be along to help you shortly" and explain the policy that since we don't have a hostess the waitstaff "serves who they seat."

There is a VERY obvious 'Please Wait to Be Seated' sign, and those who blatantly ignore it deserve the looks of shock they get when I explain this to them. They can't even try to argue it and it's wonderful.

Like I said in the other thread, I'm part of the service staff. It was a bit slow so I ran some food out to the bar for two guys. They're already noticeably hammered but the bartender was letting it slide. Bought out their order of wings and they asked for some additional blue cheese. Takes 2 seconds to get it to them.

Then, they ask for something else. I get it for them. There's no "please" or "thank you" given.

So I called the bartender over and told him that the manager is on the cameras, so card everyone. They order drinks and turn over a fake ID. They got thrown out with the quickness. The thing is, the manager wasn't even around.

Kindness goes a long way.

I worked the prep line at a major sit down burger restaurant. Busy Sunday rush, a party comes in which includes a complete and total witch. The server is a very small girl, like just over 4 feet, and queenwitch is treating her like garbage while they all order food.

Order gets placed, food goes out, queenwitch complains and gripes and takes it out on the server. Server is crying at this point, full on sobbing, and returns the food to the back to me and says the lady wants it to go because we obviously can't make it correct in time for them to leave for their afternoon movie or whatever. Server runs to the back to cry.

Okay. I can take care of this. Remake her food, condiments come from the crusty corners of the mayo/mustard/ketchup pans. Lettuce and tomato are the freeze-dried pieces from the bottoms of their pans. And the fries. Good god the fries. I reached behind the fry drop next to the grease fryers and scrape crusty, old, dehydrated fries that have been there for hours into her to-go box and seal that shit up. Drew a smiley face on top and sent it out.

As queenwitch was leaving I saw her pop the box open and eat a fry. Afterwards I told the server what I did. She was equal parts furious I did that to her guest, and grateful that I cared enough about her to get revenge. I told her we look out for each other, it was a crazy busy Sunday after all.

I worked at a private club, once. One guy, in his mid-20s, came in with the rest of his family-about 10 people. Despite his young age, he was obviously taking up drinking as a hobby and he wasn't nice when he was on the sauce, either. In fact, I'd waited on him previously, and he was a pretty insufferable piece of crap.

The last time he came in, this guy would order double screwdrivers and try to pound them as fast as possible. Unfortunately for both of us, the club was starting to be big on moderating service, which means that you have to slow service to people who seem intent on killing all their brain cells, and cut them off if they're visibly intoxicated. Real fun stuff when you work in a club full of entitled jerks as it is. I had my work cut out for me.

I'd hoped that this guy would be on better behavior this time since he was with his family. Nope. He ordered a double screwdriver, sucked it down in minutes and ordered another, which I also brought. After that, I took their lunch order and then explained the moderated service policy to the table so they would understand, and everyone else thought it was reasonable. Not him. He started calling me stupid, then he got more personal with his insults because he had to wait 15 minutes until he could have another drink. His family was mortified but silent on the subject. They basically tried to be endlessly gracious to make up for his behavior.

Right before their order was up, he demanded his drink and I said I would bring it after I served the meal. He called me the c-word. I went back to the kitchen, doing a slow burn. Something biological definitely did NOT make it into his sandwich and then cleverly hidden, because that would be disgusting and probably illegal.

Anyway, I calmly brought out and delivered the meal. Everyone was thankful, except for the verbal abuser. He demanded his drink, and I calmly brought that to him. "FINALLY," he said. "I can't believe someone so stupid can even work here, etc. etc." (I'm paraphrasing.)

He was still going on about how stupid I was when I looked him right in the eyeball and said, with an ever so slight suggestion of irony,"How's your sandwich?"

He was surprised at the drastic change of subject. He looked down at his half-eaten French Dip. "Uh, it's good. Real good."

Still looking him right in the eye, I smiled and said, with just a bare hint of satisfaction in my voice, "Good."

Then I went around to the rest of the table and politely inquired as to their meals, if I could get them anything, anything at all. Everyone loved their meals. They loved me. I solicitously fulfilled every request.

Double Screwdriver did not say one word for the rest of the meal, and he did not take another bite of his sandwich. He just stared at it, horrified. He knew. There was nothing he could do to prove it or even make the accusation. But he knew. Wen I went around to offer boxes for leftovers, his dad wondered why he didn't want one. "You sure?" "NO THANK YOU!"

Eventually I quit working at that club, and started at a restaurant down the street. Wouldn't you know it, that guy came in and started the same bad behavior AGAIN. "I want a screw driver, and be quick about it, etc."

I looked at him with a grin. "Sure, I remember. A double screwdriver and a French Dip, right?" He looked at me, did a double-take when he saw who I was, then got up and left.

This is my favorite story of waiter revenge from my personal history, but at the same time, it's a cautionary tale. It takes a lot to push most people over the edge and make them do things they normally pride themselves on not doing, like food tampering. But it can be done. So the next time you call someone a name because they didn't serve you fast enough, keep it in mind.